We do FREE returns! We are confident that you will love your product, but we understand shopping online comes with it's challenges. And we get it - sometimes you want to feel the fabric, try it on and make sure it is right for you. 

We will pay the shipping cost to return your items. 

If you are not entirely happy with the product you have received, you may return it to us in it's packaging. We will issue you with a refund. 

  • Items must be returned within 30 days
  • Products must be in new, unused condition in the packaging with the tag attached
  • Shipping costs are non refundable 

Here at ARCH bags we pride ourselves on quality and check all products for faults or damage before they are dispatched. In the unlikely event that a fault has been overlooked - please contact us, we would love to help. 

To return your items please email us and we will provide you with a paid return postage label